Between your initial inquiry and your move-in date, HomeInZagreb:

• contacts the landlord and presents your profile and dates,

• confirms acceptance or rejection of your inquiry within 48 hours,

• sends and processes payments for the service fee and deposit,

• prepares and coordinates the Tenancy Agreement,

• sends confirmation documents to both landlord and tenant,

• helps organise the move-in (check-in time, key handover, main instructions),

• informs you about important rules and obligations (payments, registration of stay, basic house rules).

You always have HomeInZagreb as the main point of contact and coordinator in this process.