If you need something for your university, employer or visa before the contract is ready, we can provide:

• a booking confirmation

• a VISA confirmation

A sample Tenancy Agreement can also be shared for information so you can see the structure and main rules.

Check out the BOOKING section

If you want to stay longer:

1. Contact HomeInZagreb as early as possible (usually at least 1–2 months before your contract ends).

2. We will check with the landlord if an extension is possible and under which conditions.

3. An extension is usually treated like a new booking, which can mean:

• a new service fee,
• possibly a new deposit arrangement, and
• a new contract with updated dates and, in some cases, a new rent amount.

Do not assume your stay is automatically extended. You need a new written agreement.

In EUR,the costs of the transactions should be covered by the client, a full amount should be received as stated on the offer.

Yes.

Your booking is considered confirmed when:

• the landlord accepts your inquiry, and

• you pay the service fee and security deposit within the deadline, and

• you receive our booking confirmation.

From that moment, the apartment is reserved for you from the agreed start date, and the Cancellation Policy and agreed conditions already apply.
The Tenancy Agreement that you sign a few days before arrival is based on these same terms.

We wait until a few days before arrival because this is when we have the most accurate information, such as:

• your move-in dates

• any flight or travel changes,

• any landlord changes to details (for example, bank account, building info).

If we draft the contract too early, there are often many changes later, which means multiple versions, more confusion, and a higher chance of mistakes.

By preparing it closer to arrival, we work with final, confirmed information and you get a clean, correct document.

The contract will tell you the rent due date (for example, the 1st, 5th or 10th of the month).

Typically:

• the first rent payment for the period starting on the start rent date is due on or before that due date.

• In many cases, the first rent is paid before or at the beginning of the first month, so rent is paid in advance for the period that is starting.

Example:

• Start rent date: September 1

• Rent due date: every 1st of the month

• First rent for September is due on or before September 1.

Always follow the exact rule written in your Tenancy Agreement.

Check out the MOVE IN section

Usually, your move-out date is the same or very close to the end rent date in the contract.

If you leave:

• on or just before the end rent date → this matches the contract.

• earlier than the end rent date, without an agreed early termination →

  • you may still be responsible for rent until the end rent date,

  • unless the landlord and agency approve different terms (for example, a replacement tenant).

Always check your contract if you are considering leaving before the end rent date.

In many cases:

• the start rent date and move-in date are the same,

• for example: contract from September 1, you move in September 1.

However, it can also happen that:

• the start rent date is earlier than your physical arrival,

• for example: contract from September 1, you arrive September 5.

In that case:

• rent still starts from September 1,

• the landlord is keeping the apartment only for you from that date,

• you pay rent from the start rent date, not from the day you choose to arrive.

Check out the MOVE IN section

The end rent date is the last day of your rental period in the contract.

Up to and including the end rent date:

• you are responsible for paying rent, and

• you have the right to use the property, under the agreed rules.

After the end rent date, the contract ends (unless you sign an extension or a new agreement).

The start rent date is the date when your obligation to pay rent begins.

From the start rent date:

• the landlord is keeping the property reserved and available only for you, and

• you are responsible for paying rent, even if you decide to arrive a bit later.

The start rent date is written in your Tenancy (Lease) Agreement and usually matches (or is very close to) your planned move-in date.

Check out the MOVE IN section

You do not pay the service fee just for sending preferences or asking for advice.

You pay the service fee only when you book a specific property from our offer or you extend your stay in one of our properties.

And after we confirm all the details with your landlord.