Welcome to our new website. All current bookings are safe. This website is in beta and information might be updated. If you experience any issues or don’t know how to book, please reach out to office@homeinzagreb.com and we will manually process your booking. Old website will be available on old.homeinzagreb.com

F.A.Q.

Tenants/Damage
Can I organize my own repair, or must repairs be done by the landlord?

You should never arrange major repairs on your own without prior written approval. This includes plumbing, electrical, structural, gas, window, door, and similar repair works.

Why this matters:


The landlord has the right to choose who carries out work on their property. Unapproved repairs may create safety, quality, or warranty issues. If an unofficial repair causes additional damage, you may be held responsible for the related costs.

For minor issues, such as replacing a light bulb, it is usually acceptable to handle them yourself. For anything beyond that, always report the issue first and wait for confirmation on whether:

  • the landlord or agency will send an approved repair person, or

  • you may resolve it yourself and submit the receipt for reimbursement.